Terms & Conditions

    Last updated: June 1, 2026

    1. Acceptance of Terms

    By engaging Hyperbyte Innovations (“Company”, “we”, “our”) for IT, web, security, digital marketing or remote support services, you (“Client”) agree to these Terms & Conditions. These Terms apply to clients in the United States, India, and all other jurisdictions we serve.

    2. Services

    We provide IT infrastructure, camera installation, managed IT services, web development, digital marketing, server maintenance, firewall installation, AMC, and remote support (including malware removal and PC optimization). Specific deliverables, timelines, and fees are defined in an individual Statement of Work (SOW) or service agreement.

    3. Client Responsibilities

    • Provide accurate information, credentials, and timely access to systems where needed.
    • Maintain valid backups of important data prior to remote sessions.
    • Ensure your use of our services complies with all applicable US federal/state and Indian laws.
    • Not use our services for unlawful, infringing, or fraudulent activity.

    4. Fees, Payment & Taxes

    Fees are billed in USD for US clients and INR for India clients unless otherwise agreed. Invoices are due within 15 days for US clients and 30 days for India clients. Indian GST and applicable US state sales taxes will be added where required. Late payments may accrue interest at 1.5% per month or the maximum allowed by law.

    5. Refunds & Cancellations

    Refunds are governed by our Refund Policy. Subscription services (AMC, managed IT, remote support plans) may be cancelled in writing with prior notice as defined in the SOW.

    6. Intellectual Property

    All pre-existing tools, frameworks, and methodologies remain our IP. Custom deliverables paid in full transfer to the Client upon receipt of final payment, subject to a perpetual license back to us for portfolio and internal reuse.

    7. Confidentiality

    Both parties will protect confidential information disclosed during the engagement and use it only for the purpose of performing the services.

    8. Warranty & Disclaimer

    Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by US and Indian law, we disclaim all implied warranties including merchantability and fitness for a particular purpose. We do not guarantee that any device will be free from malware or hardware failure after a session.

    9. Limitation of Liability

    Our aggregate liability for any claim arising out of these Terms shall not exceed the fees paid by the Client for the specific service in the three (3) months preceding the claim. We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of data or profits.

    10. Indemnification

    The Client agrees to indemnify Hyperbyte Innovations against claims arising from the Client’s misuse of our services or violation of these Terms.

    11. Governing Law & Dispute Resolution

    For India clients, these Terms are governed by the laws of India with exclusive jurisdiction of the courts in Bangalore, Karnataka. For US clients, these Terms are governed by the laws of the State of Delaware, USA, with disputes resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

    12. Compliance

    We follow applicable data protection norms in both jurisdictions, including the Indian Digital Personal Data Protection Act, 2023 (DPDP Act) and the California Consumer Privacy Act (CCPA/CPRA) as detailed in our Privacy Policy.

    13. Changes

    We may update these Terms periodically. Continued use of our services after changes are posted constitutes acceptance.

    14. Contact

    Hyperbyte Innovations

    India Office: 123 Tech Park, Electronic City, Bangalore, Karnataka 560100
    USA Support: Remote, serving all 50 states
    Email: legal@hyperbyte.in
    Phone (India): +91 98765 43210
    Phone (USA): +1 (888) 555-0143